Reference

indonet88 Privacy Policy, Clearly Explained

Your indonet88 Privacy Policy explains how we handle account details, phone verification, wallet records and device activity when you use our site.

Account dataWallet recordsCookie choicesSecurity checks
indonet88 indonet88 Privacy Policy, Clearly Explained
PRIVACY HELP

How To Contact Us About Privacy

A clear contact route helps us resolve a privacy request without exposing account details to the wrong person. Sign in first when possible, then use the account support form or live chat to ask about a record, correction, deletion request or cookie concern. If you cannot access your account, tell us the phone number connected to it and the issue you see; do not send a password or wallet PIN. We may ask for reasonable verification before discussing personal data.

Team online

Account support form

Use the signed-in support form for a Privacy Policy request about your phone verification, contact details or account record. We link the request to your account history, which helps us avoid discussing personal data with an unverified contact.

Live chat route

Live chat can help when a privacy question appears beside a wallet status or login issue. We can explain what data is needed to check a DANA, OVO, GoPay or QRIS record, while keeping passwords and wallet PINs out of the conversation.

Access recovery

If your account will not open, contact support through the available recovery path and describe your device and last account step. We use verification before sharing personal details, so a Jakarta or Surabaya connection does not by itself identify the account holder.

DATA PRACTICE

How indonet88 Handles Your Records

Privacy work is part of each account step, from the first phone check to a wallet status change.

Account creation

When you open an account, we collect the details needed to create and protect it, including your phone number and verification result. We use that information to identify your account, prevent duplicate access attempts and respond to a request made through the signed-in account path.

Wallet activity

A payment event can include a method, reference, amount and status rather than the full contents of your wallet. For DANA, OVO, GoPay, QRIS, bank transfer and virtual account records, we use these fields to match status checks and address support questions.

Cookies and devices

Cookies and similar device signals help keep your session connected while you move from login to a lobby page. You can manage browser cookie settings, although removing necessary cookies may interrupt account access or require phone verification again on that device.

Account security

We watch for unusual sign-in patterns, repeated verification failures and changes in device behaviour. These checks can pause an account action while we confirm ownership. We will not ask for your password or wallet PIN through support chat, email or a page message.

Retention periods

We keep personal and transaction records only for the period needed for account operation, security checks, dispute handling and legal duties. When a record is no longer needed for those purposes, we remove it, anonymise it or restrict it according to the applicable process.

Changes and requests

You can ask us to correct inaccurate account details, explain a data use or address a deletion request through support. We may retain a limited record of the request and identity check so we can show how the Privacy Policy request was handled.

Privacy Policy Questions Before Opening

These Privacy Policy answers focus on the records you are most likely to notice during account use in Indonesia. We explain why phone verification appears, what wallet references mean, how device data is used and how to request a change. If your situation is unusual, contact us through the account support route and include the relevant step without sharing secret credentials.

The indonet88 Privacy Policy covers account details, phone verification, device and cookie activity, support messages, wallet status and transaction references. It also explains our security controls, retention approach and the ways you can ask about, correct or remove personal data where the applicable process allows.

Phone verification helps us connect an account request to the person making it and reduces mistaken or unauthorised access. We may use the verification result when you sign in, recover an account or ask support about a DANA, OVO, GoPay or QRIS record.

Yes. The Privacy Policy covers operational details linked to QRIS, bank transfer and virtual account activity, including references, timestamps and status results. We use these details to match a cashier event or answer a support question, not to request your wallet PIN or banking password.

You can request a correction through the signed-in support form or account chat. Tell us which detail is inaccurate and provide the account verification we request. We review the change against the account record, then explain whether it can be updated and what step follows.

Cookie data helps keep your session active, remember necessary access settings and identify device events linked to security checks. You can adjust optional cookies in your browser. Blocking necessary cookies may end a session, hide account functions or require phone verification when you return.

We retain personal data for the time needed to operate the account, protect access, resolve transaction questions and meet applicable legal duties. The period can differ by record type. When the purpose ends, we remove, anonymise or restrict the record through our data process.

Where local law permits, you may ask us to delete personal data through the account support route. We first verify the request and check whether a record must remain for security, dispute handling or legal duties. We will explain any data that cannot yet be removed.